Environment Agency New assessment

Theme

Score

Data management processes

12 / 20

Knowledge & skills

2 / 10

Customer support & engagement

14 / 20

Investment & financial performance

8 / 15

Strategic oversight

5 / 10

Total

41 / 75
Download summary scores

Theme

Activity

Score

Goal

Data management processes

  • Data release process 4 3
  • Standards development & adoption 3 2
  • Data governance 5 5
  • Managing sensitive data 3 2

Knowledge & skills

  • Open data expertise 2 1
  • Knowledge management 2 1

Customer support & engagement

  • Engagement process 4 3
  • Open data documentation 4 3
  • Re-user support processes 5 4
  • Community norms 5 4

Investment & financial performance

  • Financial oversight 4 3
  • Dataset valuation process 4 3
  • Open data in procurement 3 2

Strategic oversight

  • Open data strategy 2 1
  • Asset catalogue 5 4
Download activity scores

Theme

Activity

Answers

Do you have a standardised release process for datasets?

Yes, there is a defined process that we follow to release data

Additional info

we have individual processes for specific parts of publishing however we are developing the overall process end to end.

How widely adopted is your release process?

The process has been adopted to support the release of some datasets, e.g. recently published data

Additional info

Done via datashare and VARS.

Do you publish a release schedule for your datasets?

No, we don't have a release schedule

Additional info

Released draft one for the Data Advisory group.

Has your organisation published any open data?

Yes, we have published at least one dataset under an open licence

Additional info

data.gov.uk contains metadata and signposting to datasets. over 100 datasets available as open data.

How widely adopted are these technical standards in your organisation?

Standards are defined on a project or product basis. There are no organisation-wide standards

Have you used technical standards to inform how you publish data or APIs?

Yes, we have identified a set of technical standards relevant to our data releases

Additional info

We understand our gaps with standards and have begun to identify standards required around format and a consistent approach

Do your dataset assets have a clear owner within the organisation?

Yes, there is a well-defined owner for each dataset

Additional info

For priority datasets these are recorded and an clear owner identified. For many business areas the evidence for this is documented in our maturity assessments.

How widely adopted are your data governance processes?

The organisation has defined a data governance process and this has been widely adopted

Additional info

We have Data owners across the business.

Do you measure data quality as part of the governance process?

Yes, the organisation has a process for reviewing data quality

Additional info

Yes this is part of the maturity model.

Does your organisation have processes for managing or governing datasets?

Yes, there are data governance processes, although they may not be standardised

Additional info

We have the principle that all datasets have an owner. We only record and manager priority datasets though at a national level.

Do you engage with re-users of your data to help improve quality?

Yes, we engage with re-users around data quality

Additional info

This is reactive currently ie the users tell us there is a problem. We are currently rolling out a proactive data quality approach.

Do you have a process for reviewing and monitoring the effectiveness of your data governance process?

Yes, there is a process of internal review

Additional info

Yes we use the maturity model scoring to identify issues. Data integrity is a corporate risk so is monitored and reported on to the Board.

Have you had to remove any sensitive data from a dataset prior to release?

Yes, we have had to remove sensitive data from a dataset prior to releasing it

Additional info

Operational Instruction and Approval for Access Process. Scripts written in data management team will identify data that is required to be removed prior to sharing for some datasets, not all.

What is your approach to removing sensitive data?

Processes are ad hoc and are defined around the needs of specific data releases

Additional info

as per previous question - not standardised.

Does your organisation provide any training to support the development of open data related skills?

No, if needs are identified these are handled on an individual basis

Additional info

training is ad hoc and supporting guidance is available. we are reviewing this to make it more coherent. We have pockets of specialist skills within the organisation and we recognise we need to increase resilience in this area.

How does your organisation approach knowledge management?

There is no standard approach. Knowledge transfer happens on an ad hoc basis, e.g. at the end of projects or when staff change responsibility

Additional info

KM programme supports delivery of KM across the business to achieve a standard approach across the organisation

Do you attempt to engage with re-users of your data?

Yes, we make some attempts to engage with re-users

Additional info

engagement with our Value Added Resellers who use our data. We also have a Data Advisory Group made up of different market sectors that use our data to understand their views and needs.

Do you have a standard process for engaging with external re-users?

Yes we have a defined process

Additional info

Data Advisory Group is our defined process for engagement with external users. Ad hoc engagement with our value added resellers also, and routine newsletter (ACORN). Sector engagement with key users

Do you have a means for assessing how effectively you are engaging with re-users?

No we don't attempt to measure impact

Additional info

anecdotal rather than formal measurements

Do you have a means by which re-users can request data for release?

Yes, we have a well-defined contact point for data requests

Additional info

FoI process, DataShare portal can take requests, as can data.gov.uk. All social media will feed FoI/ EIR requests. VAR feedback to DATAINFO account. Data Advisory group takes account of user views on data to release and feeds into our Open Data prioritisation process.

Do you engage with re-users prior to releasing data, e.g. to get input on what and how data will be released?

Yes, we seek input prior to releasing data

Additional info

Data Advisory Group - discussing priorities and formats

Do you have a check-list or standard template that guides the creation of dataset documentation?

Yes, we have an organisational standards, although these may be tailored to the needs of specific datasets

Do you publish a standard set of metadata alongside the documentation?

Yes, we have defined a set of metadata which accompanies releases

Additional info

Adheres to metadata standard data.gov.uk (internally and externally). Metadata relatively new repository.

Does your publication process include both the creation and ongoing maintenance of both metadata and documentation?

No, documentation tends to be created at release but is rarely improved or updated

Additional info

We have a process for the VAR. Pockets of updates. There is a workflow but not and tested. Documentation less developed.

Do you try to include some level of documentation when releasing data?

Yes, an appropriate level of documentation accompanies each dataset

Additional info

all data has metadata, detailed documentation can vary depending on the dataset

Is the level of support available for a dataset clearly indicated to re-users?

Yes, if support is available, it is clearly identified and described

Additional info

No service desk. adhoc.

How is support made available to re-users?

We have a user support team who provide support to re-users

Additional info

use data info account and support re users in getting the answer.

Do you provide multiple channels for support & engagement?

Yes, we encourage interaction through a variety of channels

Additional info

twitter, Facebook and email

Do you collect metrics on your support operations?

No

Do you provide any support for re-users?

Yes, we offer some support to re-users

Additional info

some feedback mechanisms through engagement

Do you acknowledge all datasets your organisation uses, regardless of whether this is required by licensing?

Yes, we are transparent about all our data sources

Additional info

picked up in Approval for Access process and 3rd party use recorded in metadata

Do you have a standard process to ensure that you have the right to publish data provided by or derived from third parties as part of your open data?

Yes, we have a process of reviewing rights and ensure that our usage complies with those rights

Additional info

Approval for Access process (legal checks and 3rd party covered)

How do you work with the open data publishers whose data you are re-using?

We engage with data suppliers to provide feedback

Additional info

good engage with bgs , OS etc

Does your organisation use any third-party open data?

Yes, we are consuming one or more open datasets

Additional info

Ordnance Survey, Natural England

How are open data releases funded within your organisation?

Open data publication is routinely included as part of project funding and operational costs

Additional info

Part of operational costs

Does your organisation track the financial costs and benefits of open data publication & re-use across projects?

No

Additional info

Track benefits to own organisation eg NaFRA

Does your organisation attempt to assign a value to datasets?

Yes, we make some attempts to identify or describe how our open data is valuable

Additional info

Originally charged for data is now OD eg NaFRA.

When do you assign a value to datasets?

Prior to release to help prioritise releases or build business cases

Additional info

Transition from charged for to OD.

How do you go about assigning value to datasets?

Valuations are quantified, but the process is largely based on the individual dataset under consideration

Additional info

effort to make and maintain, DDL come up with the charge and afa check.

What is your approach for publishing open data when your rights in the data are unclear?

We retrospectively clear the rights so that we can open the data

Additional info

afa will id rights.

Have you begun tailoring contracts or procurement activities to address data licensing issues?

Yes, we try to avoid the need to retrospectively clear rights

Do you use open data capabilities as a differentiator between suppliers in procurement exercises?

No

Is there understanding around how open data publishing aligns with your organisation's strategy?

There has been no attempt document or identify strategic alignment. Open data activities are limited to R&D exercises, prototypes, or external requirements

Does your organisation attempt to catalogue its data assets?

Yes, we attempt to catalogue our data assets

How widely are data assets catalogued?

There is an organisation wide asset catalogue and key data assets are listed in there

When planning new products/services is there a process of reviewing existing data assets before creating/acquiring new ones?

Yes

Additional info

We have a data acquisition OI. But need profile of this process.

Is there a review process that looks for efficiency savings by reducing overlaps between assets?

No

Additional info

We have Data Flow mapping, but don't have an official process.

Theme

Activity

Improvements

How widely adopted is your release process?

The process has been adopted to support the release of some datasets, e.g. recently published data

  1. Create a plan to introduce your standard process to support the release of all datasets. Prioritise the introduction of the plan based on the individual datasets.
  2. Create and share documentation internally so that users understand how the process operates.

Do you publish a release schedule for your datasets?

No, we don't have a release schedule

  1. Create a release schedule for your datasets. Ideally this should include a list of both forthcoming datasets and dates when updates to existing datasets will be available.

How widely adopted are these technical standards in your organisation?

Standards are defined on a project or product basis. There are no organisation-wide standards

  1. Catalogue the various standards used across your organisation, identifying where and how they are most useful.
  2. Identify where there are competing standards being used to release similar data and decide whether or not to converge on a single common standard.

What is your approach to removing sensitive data?

Processes are ad hoc and are defined around the needs of specific data releases

  1. Review third-party guidance around anonymisation and data sharing to identify best practices.
  2. Review existing processes to identify common techniques and approaches that can be re-used internally.

Does your organisation provide any training to support the development of open data related skills?

No, if needs are identified these are handled on an individual basis

  1. Review the types of training and support that have already been provided internally, to identify the range of skills needed.

How does your organisation approach knowledge management?

There is no standard approach. Knowledge transfer happens on an ad hoc basis, e.g. at the end of projects or when staff change responsibility

  1. Identify the key pieces of information vital to ensuring that a dataset is well managed.
  2. Identify the key pieces of information vital to ensuring that a dataset is correctly used.
  3. Define ways to capture and share that information throughout the lifecycle of a dataset and project.

Do you have a means for assessing how effectively you are engaging with re-users?

No we don't attempt to measure impact

  1. Identify the key metrics that can be used to assess how well you are communicating and engaging with your re-users.
  2. Start regularly collecting and reporting on these metrics.

Does your publication process include both the creation and ongoing maintenance of both metadata and documentation?

No, documentation tends to be created at release but is rarely improved or updated

  1. Whenever a dataset is updated, ensure that the documentation is reviewed and updated as required to incorporate any suggested improvements or necessary changes.

Do you collect metrics on your support operations?

No

  1. Identify the key metrics that could be used to assess how well you are supporting re-users, e.g. the time taken to respond to requests or issues.
  2. Begin collecting and reporting on these metrics internally.

How do you work with the open data publishers whose data you are re-using?

We engage with data suppliers to provide feedback

  1. Consider how you can contribute to the maintenance of a dataset, e.g. by identifying fixes or improvements to the data, or more actively contributing e.g. through sponsorship or helping to curate data.

Does your organisation track the financial costs and benefits of open data publication & re-use across projects?

No

  1. Ensure that financial costs of data releases are a standard part of the financial planning for all projects.
  2. Review the actual costs associated with open data releases to provide a baseline for future projects and releases.

How do you go about assigning value to datasets?

Valuations are quantified, but the process is largely based on the individual dataset under consideration

  1. Review the variety of ways in which you are valuing datasets to look for commonalities.
  2. Research ways in which other organisations are valuing their datasets.
  3. Identify a standard process and key metrics that will form the basis of a standard dataset valuation process.

Do you use open data capabilities as a differentiator between suppliers in procurement exercises?

No

  1. Where appropriate, ask for qualifications of competency and experience with open data in your procurement exercises and standards.

Is there understanding around how open data publishing aligns with your organisation's strategy?

There has been no attempt document or identify strategic alignment. Open data activities are limited to R&D exercises, prototypes, or external requirements

  1. Run an innovation workshop or similar activity to explore how open data might benefit your whole organisation, an individual team, or department.
  2. Review your organisational strategy and products: where could publishing open data help you to achieve your goals?
  3. Review your organisational strategy and products: where could reusing open data help you to achieve your goals?

How widely are data assets catalogued?

There is an organisation wide asset catalogue and key data assets are listed in there

  1. Produce a plan to extend the survey to include all data assets, not just the most important datasets.

Assessor:Lisa Allen

Completed on Tuesday, 23rd June 2015

Started on Tuesday, 2nd June 2015